fg66 Responsible Gaming
Keep yourself and your family safe
Along with enjoying the games, knowing your limits and seeking help when needed is the smart thing to do. fg66 wants every player to play with awareness and in control.
Why Responsibility Matters
Online betting and casino games are a form of entertainment — but they are only beneficial when you stay in full control of your budget and time. fg66 believes a responsible player never bets beyond their means and never places more bets out of emotion to recover lost money.
On this page you will learn how to set limits for yourself, which signs to watch out for, and where to seek help when needed. Our FAQ page has more answers to questions about responsible gaming.
Under fg66's Terms and Conditions, all players must be 21 years of age or older. Opening an account or participating in games as a minor is strictly prohibited. If you believe someone you know who is underage is using this platform, please notify our support team immediately.
We want every user to have a safe and enjoyable experience. To that end, fg66 provides several self-control tools that you can use to keep your gaming habits healthy and within limits. Our Privacy Policy explains how your personal information and account data are kept secure.
For Adults Only
The minimum age to participate in online betting and casino games in Bangladesh is 21. Age is verified when you register an account at fg66. Operating an account on behalf of a minor, or allowing a minor to play, is strictly prohibited.
If children or teenagers have access to your device, use parental controls on your browser and keep password protection active on the fg66 app.
Set Limits for Yourself
fg66 provides several tools you can use to control how much you play.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately; increasing one takes time to come into effect.
Session Time Limit
Decide in advance how long you will play in one session. When the set time is up, you will receive a warning and the session will be paused.
Account Break
If you want to take a break for a few days, temporarily close your account for 24 hours, one week, or one month. Your account will be reactivated automatically when the break period ends.
Self-Exclusion
Long-term self-exclusion permanently deactivates your account. During the exclusion period, logging in or opening a new account will not be possible. Apply through the support chat.
Gaming History Review
You can view your complete history of deposits, withdrawals, and bets in your account. Reviewing your history regularly gives you a clear picture of your spending.
Support Team Assistance
Our support team is available 24/7 via live chat or email to help you in Bengali. Chat directly if you need help setting up any limit or exclusion.
Recognise the Warning Signs
If you or someone close to you shows any of the signs below, it is time to seek help.
- You keep placing more bets to recover lost money — this is called "chasing losses" and it is the most dangerous habit.
- You are betting with money meant for everyday expenses such as rent, food, or your child's education.
- You are hiding your gambling from family or friends, or lying about it.
- You feel restless, irritable, or anxious when you are not playing.
- You have tried to set limits but have repeatedly broken them.
- Your sleep, work, or relationships are suffering but you cannot stop playing.
- You are taking on debt or borrowing money from others to manage financial pressure.
If you notice one or more of these signs, stop playing immediately and reach out to the support resources listed below. Acknowledging the problem is the first step toward solving it.
Where to Get Help
Do not face this alone — reach out to the people around you and to professional support.
fg66 Support Team
Help is available in Bengali and English via our 24/7 live chat or email. Contact support directly for self-exclusion or to close your account.
Email: [email protected]
Family and Trusted People
Let a family member or close friend know about your situation. The support and honesty of someone close to you is often the most effective help. Their advice and watchfulness can help keep you on the right track.
Professional Counselling
Seek help from mental health specialists and addiction counsellors in Bangladesh. Both government mental health service centres and private counselling services are equipped to help with this.
If you feel that you or someone else urgently needs mental health support, contact your local health centre. The fg66 support team is available around the clock — reach out via live chat.
fg66's Commitment
fg66 is not just an entertainment platform — we are committed to the wellbeing of our players. Below are our responsible gaming commitments.
- Only individuals aged 21 and above are allowed to open an account; age verification is part of the registration process.
- An immediate account break or self-exclusion is activated for any player who requests it.
- A mandatory cooling-off waiting period is required before re-entry to a self-excluded account.
- Our customer service team is trained to assist in Bengali around the clock and actively provides guidance on responsible gaming.
- No advertisement or promotional message is targeted at minors.
- Keeping players' personal information secure and complying with our Privacy Policy is our commitment.
Practical Tips for Healthy Gaming Habits
Responsible gaming does not just mean taking action when a problem arises — it means building the right habits from the start. Following the tips below will keep your gaming experience healthy and controlled.
Set a budget in advance
Decide in advance the maximum amount you will spend on gaming each week or month, and stick firmly to the decision not to place any more bets once that amount is reached.
Respect your time limits
Do not play for long stretches without a break. Take a break every 30–45 minutes. Do not let playing cut into your sleep or work time and become a habit.
Treat it as entertainment
Treating betting and casino games as a source of income is dangerous. It is a form of entertainment — consider any money lost as the cost of that entertainment.
Do not bet on impulse
Avoid playing when you are angry, sad, or frustrated. Betting under the influence of alcohol or while under mental stress causes the most harm.
If following these tips feels difficult, contact fg66 support directly or visit our About Us page to learn more about the platform's values and commitment to responsibility.